They do it because they care about patients. They do it because they have a sense of professional duty. And they do it because they are not the type to complain or push back.
These are the house officers who burn out quietly. Who lose their enthusiasm not because of harsh supervision but because they watch their peers coast while they carry the weight. Who start to wonder why they bother being excellent when mediocrity faces no consequences.
If we lose them, we lose the future of Malaysian medicine. And we are losing them.
A fairer approach would look something like this.
1. Protect house officers from genuine abuse. No argument there. Bullying and harassment have no place in medical training, full stop.
2. Make it easier for supervisors to flag underperformance without being punished for it. The current documentation and review process is so burdensome that it actively discourages accountability. Streamline it. Make it supportive rather than adversarial.
3. Stop transferring problems. If a house officer is not meeting standards, they need targeted remediation at their current placement, not a fresh start somewhere else where the same issues will resurface.
4. Separate mental health support from performance management. Provide robust psychiatric and psychological support for house officers who need it. But maintain clear performance expectations that apply to everyone. These two tracks should run in parallel, not cancel each other out.
5. Recognise and protect the good ones. The house officers who show up, do the work and carry their teams deserve more than silent exploitation. They deserve lighter loads when colleagues are removed, formal recognition and a system that does not treat their reliability as an excuse to pile on more.
I know this piece will be uncomfortable for some.
It will be read by some as an attack on house officers. It is not. It is an attack on a system that fails everyone: the house officers who need better training and support, the supervisors who need functional accountability mechanisms and most of all the good house officers who are quietly paying the price for everyone else’s failures.
We can hold two truths at once. House officers deserve humane training conditions. And they also need to meet a minimum standard of competence, professionalism and accountability.
Until we can have that conversation honestly, nothing changes.