⚠️⚠️⚠️Be Aware Of Potential Scams⚠️⚠️⚠️
Earlier today, some users reported that several impersonators pretended to be CoinEx Official and committed fraud activities, we hereby kindly remind ALL CoinEx users:
1.Be Aware of Scams:
It has come to our attention that scammers are taking advantage of the situation by posing as official representatives of CoinEx and attempting to deceive users. These scammers may contact you through various channels, such as email, social media, or private messages. Please exercise caution and be aware of the following:
🔸Official representatives will never initiate contact with you first, especially to solicit payments or ask for sensitive information. If you receive such requests, it is likely a scam.
🔸Be skeptical of unsolicited messages or emails claiming to be from CoinEx. Always verify the authenticity of the sender and their intentions before taking any action.
2. Protect Yourself:
To ensure the safety of your funds and personal information, we strongly advise you to:
🔸Never share your account credentials, passwords, or any sensitive information with anyone, including individuals claiming to be from CoinEx.
🔸Enable two-factor authentication (2FA) to add an extra layer of security to your account. This feature can help protect against unauthorized access.
🔸Regularly review and update your account security settings, including password strength and email notifications.
🔸Keep an eye out for any suspicious activities or requests and report them immediately to our official support channels.
3. Verify Official Channels:
To verify the authenticity of any communication claiming to be from CoinEx, please visit our official verification page at
Official Verification Channel. This page will provide you with the verified and official channels through which we communicate with our users.
We apologize for any inconvenience caused by this security incident and appreciate your understanding and cooperation. Your safety and the security of your funds remain our top priority.
Please stay tuned for further updates on resolving the security breach and restoring our services. We are committed to providing you with a secure and reliable trading experience.
If you have any questions or need help, please contact our official support team at support@coinex.com.