❓CoinEx Community FAQ (22nd Sept)
1. We couldn't receive the SMS notification for login
Typically, challenges with OTPs stem from issues with local mobile service providers, which may include roaming complications, delayed message deliveries, or switching to a local SIM card. To pinpoint the issue, please consider submitting a support ticket.
For a more reliable and secure method, we strongly recommend using TOTP (Time-Based One-Time Password) as your two-factor authentication choice. TOTP ensures efficient and safe OTP generation.
2. CoinEx official announcement shows that 180 currencies on Erc20 network withdrawal service will be resumed at 3AM UTC 22th Sept 2023. I tried to withdraw but not managed to do it.
Your withdrawal is currently being processed, and we will complete it as soon as possible.
Thank you for your patience and understanding.
1. We couldn't receive the SMS notification for login
Typically, challenges with OTPs stem from issues with local mobile service providers, which may include roaming complications, delayed message deliveries, or switching to a local SIM card. To pinpoint the issue, please consider submitting a support ticket.
For a more reliable and secure method, we strongly recommend using TOTP (Time-Based One-Time Password) as your two-factor authentication choice. TOTP ensures efficient and safe OTP generation.
2. CoinEx official announcement shows that 180 currencies on Erc20 network withdrawal service will be resumed at 3AM UTC 22th Sept 2023. I tried to withdraw but not managed to do it.
Your withdrawal is currently being processed, and we will complete it as soon as possible.
Thank you for your patience and understanding.
1 comment
Mohamad Maleckpoor
Best of the best in the world❤️
Log in to comment