• Conflict Management
• Ensure transparency.
• Time management and progress
• Commitment to individual and group development
• ........

11. Conflict resolution
• Recognizing the conflict
• Analysis of the causes of conflict
• Improving interpersonal communication
• Feedback and recognition and correction
• .......

12. Adaptability and commitment to continuous improvement
• Training and personal development
• Commitment to continuous learning
• A culture of continuous improvement
• Commitment to process improvement
• Participation in decision making.
• Change management.
• Feedback analysis
• Keeping commitments
• ......

13. Summarizing, summarizing at work.
• Identify the main issue.
• Knowing the importance and priority of the content
• Selection of information and keywords
• Concise content
• Use simple terms.
• Arrange in order